Travel expands the mind. Except when it doesn’t. Like, when worried about details or unmet expectations. the multi-touch communication that is part of every travel experience deserves great precision and care. Travel apps can coordinate itinerary and reservation details, but much more information is communicated, and it all needs to be managed.
Clear exchange of client details and nuances can greatly influence the travel experience, impacting client satisfaction, safety, reviews, referrals, gratuities and repeat business. In our experience serving luxury market providers, we have learned that HNW clients expect – and reward – reliable, savvy, concierge-quality performance. To support their efforts, we created DossKit™.
With DossKit, travel and hospitality professionals can now give clients a fully branded, convenient collaboration space to build a rich Dossier of credential, dietary, culinary, medical, interests, preferences and more. It also helps your service partners collaborate with you to meet and, where possible, surpass client expectations. Dossier Builder loads quickly, works on any size screen, and lets you personalize and tailor your client experience.
Click the “Sample Dossier” button below to see an example completed by a client using DossKit’s included Dossier Builder. It neatly compiles multiple client travel party entries into an attractive, handy report, organized for you to selectively e-share with key partners – agent, broker, captain, pilot, chef, steward, concierge, and others.