Become your luxury client’s change agent. In our experience as a trusted partner to leading luxury market providers, we have learned that HNW clients expect – and reward – reliable, discrete, concierge-quality performance. Those rewards include referrals, positive reviews, upsales, gratuities and repeat business. In response, we developed DossKit™, which has helped thousands of agents and travelers get higher satisfaction from their luxury experience while improving workflow, minimizing costs and increasing sales, all for typically less than a tenth of a percent of revenue.
With DossKit’s Dossier Builder, travel and hospitality professionals can now give clients a private, fully branded online collaboration space to build a rich Dossier of credential, dietary, culinary, medical, interests, preferences, itineraries, plans, ideas and more. Service partners can also collaborate to meet and, where possible, surpass client expectations. By drawing a bright line around what’s expected, what’s required and what’s delivered, DossKit clarifies multi-party communications, eliminates error-prone tedium and empowers guests to create their best luxury experience.
Click the “Sample Dossier” button below to see an example completed by a client using DossKit’s included Dossier Builder. It neatly compiles multiple client party entries into an attractive report, organized for you to selectively e-share portions of it with key partners – agent, broker, captain, pilot, chef, steward, concierge, and others.