Tuning the people/process/info stack for better sales, marketing, service.
DossKit: Planner App for your Private Client
Without DossKit™, you and your private client face tedium, confusion and friction. With it, you have convenience, efficiency and delight. Thousands worldwide are already enjoying it.
As a trusted partner to leading private client services, we have learned that discerning clients expect – and reward – reliable, discrete, personalized performance. They reward you, their trusted agent, with referrals, upsales, gratuities and repeat business. To support you we developed DossKit™, which has already helped concierges, agents and brokers to vastly improve the client engagement experience for thousands of individuals. DossKit™ reduces risk, tedium, confusion and waste for the agent (no more clunky .pdfs, word docs and checklists to hunt down and sling around), and provides new insights to the business while it modernizes the experience for brokers, guests, captain, crew and other partners.
DossKit™ Delivers a Rich Customized Dossier Experience
With DossKit’s Dossier Builder, each agent can deliver a branded, private collaboration experience to each client, who can then communicate their detailed needs, interests, requirements, itinerary and more. DossKit neatly compiles your client’s credential, itinerary, medical, culinary, activity ideas and requests in a single file that you can repurpose for many uses, and help assure the best client experience.
Click the “Sample Dossier” button below to see an example completed by a client using DossKit’s included Dossier Builder. It neatly compiles multi-party entries into an attractive report, organized to selectively e-share relevant portions with key partners – agent, broker, captain, pilot, chef, steward, concierge, and others.
Try it Yourself: A Dossier Builder for your Clients
The Dossier Builder makes it easy and elegant for your Client – single, couple, family or group – to collaborate online and complete a comprehensive Dossier. Place yourself in the client’s role and try the Dossier Builder here. Feel free to use the Comment fields to share feedback and ask questions. No obligation or credit card is necessary. Use the Dossier Builder button below to try it for yourself and imagine how it could improve your business and your brand.
How DossKit builds Loyalty and Revenue
Getting your own branded DossKit easy. DossKit brings clarity and quality to your business and, in turn, confidence and delight to your clients. DossKit helps you gain new insights to meet the exacting standards of your clients, clearly surpass expectations, creatively impress them, and support your loyalty programming.
We can also help you integrate DossKit’s data into your in-house business software to improve planning, reporting, follow-up and new business insights. We have seen agents, brokers and concierges discover new revenue and satisfaction opportunities just by asking the right questions, gathering the relevant information, and making a tailored, timely offer before, during and after the travel experience.
If you would like a branded DossKit™ solution to suit your business, call us at +1.781.492.7638 USA East, or use the “Customize It” button below to get started today. It’s easy!